Frequently Asked Questions

Most businesses are up and running in under 10 minutes. Connect your website pixel, complete the Business Brain setup wizard, pick your industry playbook, and your first AI campaign plan is ready by Monday morning.

No. Industry playbooks and the onboarding wizard handle all configuration. Adding the website pixel is a single copy-paste. There is no coding required at any step.

Yes — upload a CSV from Contacts → Import. Your contacts are immediately available for segmentation, lead scoring, and campaigns.

Yes. Autopilot generates campaigns weekly and can send them fully automatically. It includes built-in approval guardrails and confidence checks — if AI is not confident in a campaign, it flags it for your review before sending.

You complete a Business Brain setup with your services, brand voice, target audience, and goals. AI then combines that context with real performance data — open rates, clicks, bookings — to improve every campaign over time.

Pre-built marketing configurations for 10 industries: dental, fitness, salon & med spa, real estate, legal, e-commerce, coaching, restaurant, accounting, and agency. Applying one sets up your lead scoring rules, offer strategy, and compliance rules in one click.

No. You set an autonomy level — suggest mode requires your approval on every campaign, auto mode sends but flags low-confidence content for review. Either way, you remain in control. Risky content is never sent silently.

Yes. SMS campaigns are built in with opt-in tracking, quiet hours, per-contact frequency limits, and full TCPA compliance. Non-compliant sends are blocked — never silently dropped — so you always know what happened and why.

Yes — Calendly, Acuity Scheduling, and Square Appointments are supported. When a booking comes in, CognitivPulse automatically creates or updates the contact, records the conversion, and updates their lead score.

Twitter/X, Facebook, LinkedIn, Instagram, and Pinterest. You can schedule posts individually or let Autopilot include social content in the weekly campaign plan.

Yes. Contacts can request a full data export or deletion at any time. Consent is tracked per contact, and all GDPR requests are processed through a dedicated audit-logged pipeline.

You receive an in-app notification before hitting limits. Sends are not silently dropped — over-limit campaigns are paused until you upgrade or the next billing period begins.

Yes. Cancel from Settings → Billing at any time. Your account stays active until the end of the paid period and then moves to the free plan — no data is deleted.

Yes. The REST API is available on Business and Scale plans. API keys are generated from Settings → API Keys. See the full reference in our documentation.